Shipping policy

Shipping Policy for Noorstore.ca

We at Noorstore.ca aim to provide a seamless shopping experience, including reliable and timely delivery. Please read our shipping policy below to understand our processes and expectations.

1. Order Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving payment confirmation.
  • You will receive a notification once your order has shipped.

2. Shipping Rates and Estimates

  • Shipping costs are calculated at checkout based on the delivery location and selected shipping method.
  • For large or heavy items, additional shipping fees may apply. We will inform you of any extra charges during the checkout process.

3. Shipping Methods and Delivery Times

  • We offer standard and expedited shipping options. Delivery times vary depending on the destination:
    • Standard Shipping: Estimated delivery within 5-10 business days.
    • Expedited Shipping: Estimated delivery within 2-5 business days.
  • Please note that delivery times may be affected by factors beyond our control, such as weather conditions or carrier delays.

4. International Shipping

  • Currently, Noorstore.ca ships only within [Specify Countries]. We do not offer international shipping outside these regions at this time.

5. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. Use this number to track the status and estimated delivery date of your package.

6. Shipping Restrictions

  • Some items may have shipping restrictions due to size, weight, or regulatory guidelines. If your item cannot be shipped to your location, we will notify you promptly.

7. Lost or Damaged Packages

  • Noorstore.ca is not responsible for lost or stolen packages once marked as delivered. If you experience an issue, please contact the shipping carrier directly.
  • If your package arrives damaged, contact us immediately with photos of the damaged item, and we will assist with filing a claim or arranging a replacement.

8. Incorrect Shipping Information

  • Please ensure that all shipping information is accurate. Noorstore.ca is not responsible for delays or non-delivery resulting from incorrect address details. If an error is identified after ordering, contact us as soon as possible.

9. Contact Us

If you have any questions regarding your shipment, feel free to reach out at Noorstore.ca@gmail.com.